Contact Customer Support

To contact our Customer Care team, please complete and submit the form below, providing as much detail as possible.
Our Customer Care Representatives are available Monday through Friday from 10am to 6:30pm Eastern (excluding holidays), to respond to your inquiries.

Before contacting Customer Care with questions or concerns, we suggest you review the Dell Refurbished FAQ Page.

Contact Us

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If you prefer, you can also email our CS team directly at CA_DFSDirectCustomerService@Dell.com,
or call us at 1-800-891-8595, 10am to 6:30pm Eastern, Monday through Friday (excluding holidays).