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To contact our Customer Care team, please complete and submit the form below, providing as much detail as possible.
Our Customer Care Representatives are available Monday through Friday from 10am to 6:30pm Eastern (excluding holidays), to respond to your inquiries.

Before contacting Customer Care with questions or concerns, we suggest you review the Dell Refurbished FAQ Page.

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If you prefer, you can also email our CS team directly at,
or call us at 1-800-891-8595, 10am to 6:30pm Eastern, Monday through Friday (excluding holidays).