Contact Customer Support
To contact our Customer Care team, use the "Support" button at the bottom right side of screen. Please include as much detail as possible for any questions you may have. Our Customer Care Representatives are available Monday through Friday from 10am to 6:30pm Eastern (excluding holidays), to respond to your inquiries.
Before contacting Customer Care with questions or concerns, we suggest you review the Dell Refurbished FAQ Page
If you prefer, you can also email our CS team directly at CA_DFSDirectCustomerService@Dell.com,
or call us at 1-800-891-8595, 10am to 6:30pm Eastern, Monday through Friday (excluding holidays).