- Additional Information
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Additional Information
System Identifier 122962 Product Dell E-Port Docking Station (PW380) Compatibility Latitude E Series Laptops with a docking connector Expansion No Expansion Interfaces VGA, DVI, DislayPort, RJ-45, 6x USB, Audio In/Out Power Adapter Includes a 130W adapter Additional Information No Additional Information Available - What's In The Box
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Laptops:
Included with Laptop purchase:
✅ Power cord and AC adapter.
✅ Internal optical drives (DVD, DVDRW, CDRW/DVD) and external optical drives are only included when listed in the product description. Please review the system configuration details.
✅ A tested/functional Dell battery (Minimum initial battery life should be approximately 1.5 hours, however many systems will exceed this).
✅ Units sold with an Operating System will have a recovery partition on the hard drive. Only included when an Operating System is included in the system’s description. Please check item description.
✅ Integrated network adapter
✅ Device Drivers (Note: some drivers may need to be downloaded, free of charge, from www.support.dell.com)
Not Included with Laptop purchase:
❌ Operating System recovery / re-installation disk. We recommend you use the installed software to create your own restore and backup DVD when you receive your computer.
❌ CD-authoring software for creating Data DVDs Codecs or DVD playback software for watching DVD movies
❌ Paper manuals and product setup guides are not included, but user manuals can be found at www.support.dell.com free of charge
❌ Docking Station or port replicator
❌ Carrying case, back pack, or protective enclosure
❌ Video cables and adapters
Tablets
What's included with your Tablet purchase:
✅ Power cord and/or cable
✅ A tested/functional battery - charge level is not guaranteed
✅ Integrated network adapter
Not included with your Tablet purchase:
❌ Operating System recovery / re-installation disk. We recommend you use the installed software to create your own restore and backup DVD when you receive your computer.
❌ Paper manuals and product setup guides are not included, but user manuals can be found at www.support.dell.com
❌ Docking Station or port replicator
❌ Carrying case, back pack, protective enclosure, or stylus
Desktops:
What's included with your Desktop purchase:
✅ Keyboard and Mouse
✅ Power cord or AC adapter
✅ Integrated network adapter
✅ Units sold with an Operating System will have a recovery partition on the hard drive. Only included when an Operating System is included in the system’s description. Please check the item description.
✅ Device Drivers (Note: some drivers may need to be downloaded, free of charge, from www.support.dell.com)
Not included with your Desktop purchase:
❌ Operating System recovery / re-installation disk. We recommend you use the installed software to create your own restore and backup DVD when you receive your computer.
❌ CD-authoring software for creating Data DVDs
❌ Paper manuals and product setup guides are not included, but user manuals can be found at www.support.dell.com free of charge
❌ Monitor
❌ Stand
❌ Video cables and adapters
Monitors:
Included with your Monitor purchase:
✅ Video cable (DVI and VGA interface)
✅ Power cord or AC adapter
✅ Monitor Stand
Not included with your monitor purchase:
❌ Device driver disk (If required, drivers can be downloaded, free of charge, from www.support.dell.com)
❌ USB Cable
❌ Paper manual or product setup guides are not included, but user manuals can be found at www.support.dell.com
- FAQ
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Top Questions in Canada
What are "Dell Deals" and "Dell Clearance" items?These are products in our inventory which have been discounted, in addition to any coupons you may be using. Individual items chosen as "Dell Deals", or marked for "Clearance", are at DFS' sole discretion and limited to stock on hand. Rain checks are not available. Dell Deals and Clearance items typically get updated on Monday or Tuesday.
Have more questions? Submit a requestHow long will it be before I receive my order?Once we receive your order, it typically takes 1-3 business days to process through to shipment. Please make sure your billing and shipping information is accurate and matches your credit card to avoid delays in releasing your order. From time to time we may need to contact you for additional information if discrepancies are identified.
A shipping estimate is provided during your order checkout, and you will receive a tracking email once your order has shipped.
Have more questions? Submit a requestDo these systems have warranty?All systems are backed by a 100 day limited warranty, and we also offer a 30 day satisfaction guarantee.
Have more questions? Submit a request
About Dell Refurbished Store
Are Dell Financial Services Canada and DellRefurbished.ca affiliated with Dell?Dell Financial Services Canada (DFS) is a wholly owned subsidiary of Dell, the world’s leading online computer systems company. DellRefurbished.ca is your direct source for off lease refurbished Dell computers and accessories.
Have more questions? Submit a requestWhy do I need to create a new account?We launched a new site on October 12th 2016, to make your shopping experience faster and more efficient - with advanced features and mobile-friendly navigation. This will be a one-time only requirement.
Have more questions? Submit a request
About The Products
What does "refurbished" mean?Refurbished systems are tested to ensure quality workmanship standards remain excellent. Refurbished products are visually and diagnostically inspected to ensure these items function. Refurbished systems may have some observable cosmetic imperfections, but they will not affect the performance.
Have more questions? Submit a requestCosmetic GradesLearn more on our Cosmetic Grade page.
Have more questions? Submit a requestWhat is a Laptop Skin?A laptop skin is a durable vinyl adhesive that is applied to the top cover of the laptop. Our professionally applied skins hide top cover cosmetic blemishes while providing a sleek, like-new look that does not affect the functionality of the unit. If the skin is removed or otherwise separates from your product, the cosmetic blemishes will be visible. Laptop Skins are not applied to all laptops. Laptops with skins are clearly marked on the product listing and product image.
Have more questions? Submit a requestWhat are "Dell Deals" and "Dell Clearance" items?These are products in our inventory which have been discounted, in addition to any coupons you may be using. Individual items chosen as "Dell Deals", or marked for "Clearance", are at DFS' sole discretion and limited to stock on hand. Rain checks are not available. Dell Deals and Clearance items typically get updated on Monday or Tuesday.
Have more questions? Submit a requestWhat comes with each system?Please refer to the "What's in the Box" tab, included on each product detail listing page, for complete information on what is included with each system.
Have more questions? Submit a requestDo manuals come with the computer?No. Manuals do not come in the box. Manuals can be found on Dell's support site www.support.dell.com
Have more questions? Submit a requestWhat disks or CDs come with DFS’ systems?No disks are included. Units sold with an Operating System will have a recovery partition on the hard drive.
Have more questions? Submit a requestCan I customize / upgrade the system I am interested in?No, each system offered for sale is prepackaged and ready for shipment. We are not able to open the packaging to change systems configurations.
Have more questions? Submit a requestDoes my system come with wireless capability?"YES" indicates that a wireless card is installed. Wireless details can be found on the configuration detail tab of each product listing.
"NO" indicates that a wireless card IS NOT installed, however the ports are available to allow you to add wireless hardware..
Have more questions? Submit a requestDoes an AC adapter come with my laptop purchase?Yes. An AC adapter ships with each laptop.
Have more questions? Submit a requestHow often does DFS add product to the website?New inventory is added as it becomes available, typically up to several times each week. Dell Deals and Clearance items typically get updated on Monday or Tuesday.
Have more questions? Submit a requestWhat does "No O/S" or "No operating system" mean?The operating system is the basic software that is necessary for your computer to function (Windows 7 or Ubuntu, for instance) and to run programs that are installed. Units that do not include an Operating system will require that you install one before they can be used.
Anti-virus, Anti-spyware, DVD decoder software, and commercial applications, Like Microsoft Office, are not typically included with the Operating System.
Have more questions? Submit a requestDoes DFS Export?No. DFS does not ship items outside Canada, or to freight forwarders, for export purposes.
Have more questions? Submit a request
Taxes and Fees
Do you accept tax exemptions?No. We do not accept tax exemptions on our website.
Have more questions? Submit a requestWhy is tax charged and how much tax will be assessed to my purchase?DFS is required to collect and remit applicable sales tax based on the ship-to address on your order. The applicable taxes will be shown to you prior to completing your purchase.
Have more questions? Submit a requestWhat are the DFS tax registration numbers?Dell Financial Services Canada Limited Tax Registration Numbers: GST/HST 885268797RT BC PST 1002-58999 MB PST 885268797MT SK PST 2480432 QST 1020537597TQ
Have more questions? Submit a request
Order Processing
Why haven’t I received an email concerning my order?We batch process orders. Orders are typically processed every morning and afternoon pending verification. It could be a day or two before you get a confirmation email regarding your order. In the event we need to contact you, please remove any SPAM blocker as this may delay your order.
Have more questions? Submit a requestHow long will it be before I receive my order?Once we receive your order, it typically takes 1-3 business days to process through to shipment. Please make sure your billing and shipping information is accurate and matches your credit card to avoid delays in releasing your order. From time to time we may need to contact you for additional information if discrepancies are identified.
A shipping estimate is provided during your order checkout, and you will receive a tracking email once your order has shipped.
Have more questions? Submit a request
Shipping
Are there any "ship to" address restrictions?DFS only ships to addresses in Canada. DFS does NOT ship to PO Boxes, freight forwarders, Hotels, or Internationally.
Have more questions? Submit a requestIs there an option for same day shipping?At this time DFS does not offer same day shipping.
Have more questions? Submit a requestCan I change the shipping method on my order after the order is placed?No, In order for DFS to process orders efficiently we are unable to make changes to orders once they have been submitted.
Have more questions? Submit a requestHow long will it be before I receive my order?Once we receive your order, it typically takes 1-3 business days to process through to shipment. Please make sure your billing and shipping information is accurate and matches your credit card to avoid delays in releasing your order. From time to time we may need to contact you for additional information if discrepancies are identified.
A shipping estimate is provided during your order checkout, and you will receive a tracking email once your order has shipped.
Have more questions? Submit a requestIs a signature required on delivery of items?Yes. Customer signature is required on all deliveries!
Have more questions? Submit a requestWhat happens if the shipping address is incorrect or I refuse delivery?If you provide an incorrect/incomplete shipping address or refuse delivery of your order, the package will come back to DFS, the item(s) will be processed back into our inventory, and a restocking fee of 15% will be assessed. You will receive a credit of the purchase price (excluding shipping and handling charges and the 15% restocking fee) to the credit card account used to purchase the products.
Have more questions? Submit a request
Payment
What is the Dell Financial Services (DFS) authorisation charge that I see appearing on my credit card?For your protection, we perform a pre-authorisation upon entry of the credit card information into our system. This is a pre-authorisation only, not a charge, to verify the authenticity of the card number and expiration date, regardless of the address or card verification value check (CVV). This pre-authorisation is typically removed from your account, by your bank, within a few business days. Final credit card verification is performed immediately after the $5.00 approved pre-authorisation.
Have more questions? Submit a requestWhat payment types do you accept?We accept Visa, MasterCard, American Express, and PayPal.
Have more questions? Submit a request
Warranty
Do these systems have warranty?All systems are backed by a 100 day limited warranty, and we also offer a 30 day satisfaction guarantee.
Have more questions? Submit a request
Returns
What is the return policy?You may return the products purchased from DFS within thirty (30) days from the date of the DFS invoice and obtain a credit of the purchase price (excluding shipping and handling charges and a 15% restocking fee) to the credit card account used to purchase the products. To return products, you must call DFS at 1-800-891-8595 to receive a Return Material Authorization and to receive instructions on returning the system back For complete details on our return policy please see the Terms & Conditions of Sale.
Have more questions? Submit a requestIs there a restocking fee if I return the product?Yes, unless the product is defective (as reasonably determined by DFS at DFS’ sole discretion), or the return is a direct result of a DFS error, DFS will charge a restocking fee of 15% of the purchase price paid.
Have more questions? Submit a request
Customer Support
I have received my computer but have technical issues. Who should I contact?Please call 1-800-891-8595 and ask to speak to a technical support specialist. Hours are Mon-Fri 10am to 6:30pm Eastern.
Have more questions? Submit a requestI have received my computer and have an issue with the packaging / configuration / functionality. Who should I contact?Please call 1-800-891-8595 to report your issue to the DFS customer service team. Hours are Mon-Fri 10am to 6:30pm Eastern.
Have more questions? Submit a request
- Payments & Shipping
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Payment
DFS accepts Visa, MasterCard, American Express, and PayPal.
DFS is required to collect and remit applicable sales tax based on the ship-to address on your order. The applicable taxes will be shown to you prior to completing your purchase. We do not accept tax exemptions on our website.
Order Confirmation & Shipping
Once we receive your order, it typically takes 1-3 business days to process through to shipment. Please make sure your billing and shipping information is accurate and matches your credit card to avoid delays in releasing your order. From time to time we may need to contact you for additional information if discrepancies are identified.
A shipping estimate is provided during your order checkout, and you will receive a tracking email once your order has shipped. The date you receive your order will depend on when we obtain payment approval, order verification and the ship method you have chosen. However, heavy volume, inclement weather, or factory delays may effect your delivery date. DFS only ships to addresses in Canada. DFS does NOT ship to PO Boxes, freight forwarders, Hotels, or Internationally.
Important Delivery Information
Please note, a customer signature is required on all deliveries.
Returns
You may return the products purchased from DFS within thirty (30) days from the date of the DFS invoice and obtain a credit of the purchase price (excluding shipping and handling charges and a 15% restocking fee) to the credit card account used to purchase the products. To return products, you must call DFS at 1-800-891-8595 to receive a Return Material Authorization and to receive instructions on returning the system back For complete details on our return policy please see the Terms & Conditions of Sale
Unless the product is defective (as reasonably determined by DFS at DFS’ sole discretion), or the return is a direct result of a DFS error, DFS will charge a restocking fee of 15% of the purchase price paid.
