Payment & Shipping

Payment

DFS accepts Visa, MasterCard, American Express, and PayPal.

DFS is required to collect and remit applicable sales tax based on the ship-to address on your order. The applicable taxes will be shown to you prior to completing your purchase. We do not accept tax exemptions on our website.

Order Confirmation & Shipping

Once we receive your order, it typically takes 1-3 business days to process through to shipment. Please make sure your billing and shipping information is accurate and matches your credit card to avoid delays in releasing your order. From time to time we may need to contact you for additional information if discrepancies are identified.

A shipping estimate is provided during your order checkout, and you will receive a tracking email once your order has shipped. The date you receive your order will depend on when we obtain payment approval, order verification and the ship method you have chosen. However, heavy volume, inclement weather, or factory delays may effect your delivery date. DFS only ships to addresses in Canada. DFS does NOT ship to PO Boxes, freight forwarders, Hotels, or Internationally.

Important Delivery Information

Please note, a customer signature is required on all deliveries.

Returns

You may return the products purchased from DFS within thirty (30) days from the date of the DFS invoice and obtain a credit of the purchase price (excluding shipping and handling charges and a 15% restocking fee) to the credit card account used to purchase the products. To return products, you must call DFS at 1-800-891-8595 to receive a Return Material Authorization and to receive instructions on returning the system back For complete details on our return policy please see the Terms & Conditions of Sale

Unless the product is defective (as reasonably determined by DFS at DFS’ sole discretion), or the return is a direct result of a DFS error, DFS will charge a restocking fee of 15% of the purchase price paid.